Service & maintenance

Hotels and event venues operate every day, from early meetings to late dinners and events. Our Service & Maintenance department ensures all audiovisual systems continue to function, with preventive maintenance and quick response to any issues. We work according to set agreements and KPIs, so technology is always ready and guests never notice any behind-the-scenes maintenance.

Always reliable, always available

• Preventive maintenance: regular checks and inspections to prevent malfunctions
• Corrective maintenance: immediate service for issues, including replacement equipment until repair or replacement is complete
• 24/7 availability: faults addressed immediately by our service desk, even outside office hours, ideal for venues in continuous use
• Contract management: service levels, agreements and KPIs documented in SLAs and renewed on time in consultation