Service & maintenance

For large organizations, system downtime is not an option. Our Service & Maintenance team ensures reliable systems and keeps commitments. Preventive maintenance avoids issues, faults are resolved quickly, and agreements are always up to date, keeping your business running smoothly.

How we take care of you

• Preventive maintenance: inspections and cleaning extend equipment life and prevent issues.
• Corrective maintenance: fast support via phone, remote, or on-site, with replacement equipment available immediately.
• Contract management: we monitor SLAs, renew contracts, and review results together.
• Asset database & reporting: overview of equipment, fault history, and clear reports per location.
• Tailored service: service levels adjusted per organization, with visibility of response times and system updates.
• Customer portal: a single place for tickets, assets, and reports.